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Property Maintenance

We keep your investment safeguarded

Reliable Maintenance Management

At CREC Property Management, we believe that well-maintained homes attract better tenants, rent faster, and stay occupied longer. That’s why we make property care a top priority — for your investment and for your residents. We have our own maintenance department tasked with resolving these incidents in a timely and financially efficient manner – ensuring both owner and tenant satisfaction.

Tenants can easily submit maintenance requests through their secure online portal, available 24/7. Once a request comes in, we act fast. Our trusted vendors respond quickly, and we keep everyone — you, your tenant, and the repair team — in the loop throughout the process.

We have a portfolio of trusted vendors, but if the owner has a service provider they would prefer to use, we are more than happy to accommodate the owner’s request and utilize that provider.

We can offer this level of service because we utilize a streamlined process that allows our maintenance team to quickly triage maintenance requests and then quickly schedule and dispatch vendors so repairs are resolved in a timely and efficient manner – increasing tenant satisfaction.

Every repair is tracked, documented, and reflected within your monthly Owner Statement. You’ll also find copies of vendor bills and receipts right in your Owner Portal, so you always know what’s been done and what it cost.

Here’s how our maintenance services benefit you:

  • Reliable, high-quality repairs at competitive prices
  • After-hours protection for nights, weekends, and holidays
  • Accurate billing and documentation for full transparency
  • Quick response times that keep tenants satisfied and your property protected

We treat your home like it’s our own — and it shows.

Smaller repairs are funded via the balance of the maintenance reserve within the owner’s property account. For larger repairs, our maintenance director will contact the owner for a more in-depth conversation. This allows the owner to ask questions and collaborate with the Maintenance Director to determine the best path forward so the owner is fully aware and has no unplanned surprises.

Reach out to us today for a free, custom consultation for your unique rental property.

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Owner or Renter?

Why Choose CREC Property Management as your Charleston Property Manager

Our Process

Why Partner With CREC Instead of Going It Alone?

  • 1. Earn More, Stress Less

    Many people think hiring a property manager is just another expense — but the truth is, it actually helps you make more money. We attract high-quality tenants who stay longer, take better care of your property, and reduce costly turnover and repairs. That means more income and fewer headaches for you.

  • 2. Say Goodbye to the Daily Hustle

    Chasing down rent, handling maintenance calls, coordinating vendors, and fielding complaints — it adds up fast. Managing a property can feel like a second full-time job. When you hand those tasks over to us, you free up your time and get to enjoy the benefits of ownership without the chaos.

  • 3. Smarter Screening Means Better Tenants

    Our thorough application process and powerful screening tools help us find the right renters, not just the first ones. In fact, we often have a waiting list of pre-qualified applicants ready to move in. With us, you can feel confident your property is in good hands from day one.

Our Client Reviews Speak For Themselves

CREC Property Management

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