Tenant FAQs

Each person 18 years or older who will be living in the property must complete a separate application and pay a non-refundable $75 application fee.

Required Documents

To ensure a smooth application process, please have the following ready:

Residential History:

• Provide three years of addresses and contact information for previous landlords or property managers.

Proof of Income:

• The household’s combined gross monthly income must be at least three times the rent.
• Acceptable documentation includes pay stubs, bank statements, or an employment verification letter.
• For applications with three or more applicants, only the two or three highest incomes will be considered.

Credit & Approval Criteria:

• Standard Approval: Minimum credit score of 650, with a security deposit equal to one month’s rent.
• Conditional Approval: Credit scores between 599-649 may be approved with a security deposit equal to two months’ rent.

Occupancy Limits:

• Maximum of two people per bedroom, plus one additional person per property.

Valid ID:

• A government-issued ID (e.g., driver’s license or passport) is required for identity verification.

View Our Guidelines

Standard Approval: A minimum credit score of 650 is required.

Conditional Approval: Applicants with credit scores between 599-649 may be approved with a security deposit.

Our pet policy varies by property, depending on the owner’s preferences. If pets are allowed, the following guidelines apply:

• Breed Restrictions: The following breeds (or mixes) are not allowed, except for verified ESA or Service Animals, which must be legally verified through a third-party screening company: Pit Bull Terriers, Staffordshire Terriers, American Bulldogs, Akitas, Boxers, Cane Corsos, Chow Chows, Dobermans, German Shepherds.
• Pet Limit: A maximum of two pets per property.
• Required Documentation: Updated vaccination records.
• Pet Fees: Non-refundable pet deposit: $250 per pet or $500 for two pets. | Monthly pet rent: $25 per pet or $50 for two pets (varies by owner).

Please contact our office at 843-574-9100 to inquire about the specific pet policy for the property you are interested in.

Approved tenants are required to take possession of the property within 21 days of approval, unless an extended date is pre-approved in writing by management. Tenants who delay possession without taking occupancy may still be contractually responsible for all associated costs, including rent, utilities, landscaping, and property maintenance visits.

Standard Approval: The security deposit is equal to one month’s rent.

Conditional Approval: The security deposit equal to two months’ rent.

Rent can be paid online through the tenant portal or by check or certified funds.

The tenant portal is an online system that gives a unique login and password to each tenant for their rental. This system allows the tenant to check their balance, pay rent online, and submit maintenance requests.

You can submit all maintenance requests through your tenant portal with photographs of the issue. Or you can call our office at 843-574-9100 and select option 1. The maintenance call line is 24/7 and should be used in case of a maintenance emergency.

NOTE: If there is an emergency and you are in danger, call 911 immediately.